We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund policy below.

Please note: We currently accept returns only for orders shipped within the United States.

Return Eligibility

We accept returns within 30 days of delivery for eligible items.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be in the original packaging

  • Proof of purchase (order number, receipt, or confirmation email) is required

  • Certain items may not be eligible for return due to hygiene or safety reasons

How to Start a Return

To initiate a return, please contact our support team at:

📧 Email: [email protected]

Our team is available Monday – Friday, 9:00 AM – 6:00 PM (Central Time) to assist with any return or refund inquiries.

Please include your order number and reason for return. Our team will provide detailed return instructions.

Important: Do not send items back without contacting us first, as unauthorized returns may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

We recommend using a trackable shipping service and keeping your tracking number until your return is successfully processed, as we cannot guarantee receipt of returned items without tracking.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days. Processing times may vary for weekends and U.S. public holidays.

Please note: Original shipping fees are non-refundable.

Exchanges

If you received a defective or damaged item and need a replacement, please contact us within 48 hours of delivery.

We will arrange a replacement at no additional cost.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery and include photos of the issue.

We will resolve the issue as quickly as possible.

Late or Missing Refunds

If you have not received your refund after the processing period:

  1. Check your bank account again

  2. Contact your credit card company or bank

  3. Contact us for assistance