Privacy Policy

Effective Date: January 1, 2026

At Novacartor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to customers and visitors within the United States.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address

  • Payment information (processed securely by our payment service providers; we do not store full payment card details)

  • Order details and purchase history

  • Device information such as IP address, browser type, and operating system

  • Usage data including pages visited and interactions with our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders, account, or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send order updates and important service-related notifications

  • Prevent fraud, unauthorized transactions, and security risks

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary to:

  • Process payments

  • Deliver your orders

  • Provide website analytics and performance monitoring

  • Provide customer support services

  • Comply with legal or regulatory obligations

All third-party service providers are required to protect your information and use it solely for authorized purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

Payment transactions are encrypted and processed securely through certified payment providers. We do not store full payment card information on our servers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve site performance.

Cookies may collect non-identifiable information related to your browsing behavior. You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

Your Rights

If you are a U.S. resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your personal data

  • Request deletion of your personal information, subject to legal or operational requirements

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us through our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.